If, at installation, you get the message to the effect of "A valid copy of Word does not Exist on this computer," there are 2 possibilities:
A. That statement is in fact true. Make sure that you are not running a pirated version of Word. That is a real 'no-no.'
B. You have a valid copy of Word, but because the default program pointers point to the wrong file. (This typically happens because you had WordPad or other 'almost Word' program installed before you installed Word. When you installed Word, if failed to reset the .dot pointer.)
(During the install, Pathagoras looks for the program that is assigned to open 'dot' files. If that value is improperly set, Pathagoras cannot find where to install itself.)
If 'B', here's what you must do.
1.Close Word and close Outlook.
2.Open the Registry Editor (type “regedit” in the Run box found in the Start Menu.)
3.In the left column, navigate to the Hkey_Classes_Root ‘folder’ (near the top)
4.Expand the folder (click on the ‘+’ sign) (Figure 1, below)
Figure 1. Local the Hkey_Classes_Root and expand it by clicking the +
5.Once expanded, scroll down the long list of extensions and find the “.dot” entry (Figure 2, below)
1.Note the value in the Default section at the right when you click on the folder icon (do not click the '+'). (It is almost always Word.Template.8). You now have the value you need to continue the hunt for the file that opens '.dot' files.
2.Scroll down in the registry to the folder in the same section (but it will be quite a scroll) that carries the same value as determined in 6 above. Again, it likely is "Word.Template.8"
3.Open up (by clicking the '+' signs or double clicking on the folder icons) down to the sub-folder called:
"shell | New | command" (See Figure 3).
Figure 3. Click on down to the entry shell-->New-->command and open that folder.
4.After you have 'opened' the 'command' folder, look at the value at the right under (Default). That reflects the program that your computer will call on to open '.dot' files. If not set Winword.exe then you need to manually do so. To open the line for editing, double click the Default item at the right.
The typical program line would read :"C:\Program Files\Microsoft Office\OfficeXX\WINWORD.EXE"
where, 'XX' represents the version number of Word you have installed.
Here are the values: Word2000 = 9, Word2002/XP = 10; Word2003 = 11; Word2007 = 12; Word2010=14).
If you are using a 64 bit computer, the 'Program Files" portion of the address with read "Program Files(x86)".
Leave (or add) the "/n /dde" codings as shown in the above example.
Once you have made the change, hit the Enter button to lock it in. Exit and close the Registry.
If you feel uncomfortable modifying your Registry, give us a call. We can handle it for you via a GoToMeeting session.