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Word is freezing up on me. What do I do next?

Views: 2342 Created: 02/03/2013 05:10 am Last Updated: 09/02/2013 04:28 pm 0 Rating/ Voters

Q.Occasionally when running a routine in Pathagoras, Word freezes up. I cannot see any buttons to click to clear it. I find that all that is left is to hard exit out of Word with Ctrl-Alt-DeI. Is there an alternative approach?

A.When Word stops responding while you are running a Pathagoras routine, more likely than not it is suffering a 'continuous loop'. You can break that loop by pressing the key combination <Ctrl-Break> (on some keyboards, <Ctrl-Pause>). That should restore all back to normal and you can resume what you were doing. If you can duplicate the looping, please let us know as soon as possible. We want to fix what is causing that loop. Call 866-728-4246 (tollfree) or write to us (info@pathagoras.com).